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Bilingual Office Assistant
Job Description
Put your bilingual skills and customer service experience to work in a full-time office role offering up to $55K annually! Join a busy Northeast Portland team where you’ll assist customers, process payments, support accounts receivable, and keep daily office operations running smoothly.
SALARY: $45K–$55K annually
LOCATION: NE Portland, OR
SCHEDULE: Full-time, on-site; Monday–Friday, 9:00 AM–6:00 PM, with overtime as needed
Some rotating Saturday availability required
WHY YOU’LL LOVE THIS ROLE
Use your bilingual skills every day: Communicate with both English- and Spanish-speaking customers while helping provide a positive and welcoming experience.
Variety in your workday: Take on a mix of customer service, cashiering, administrative support, accounts receivable, and sales support responsibilities.
Customer-focused environment: Play an important role in resolving questions, addressing account needs, and keeping customers satisfied.
WHAT YOU’LL DO
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Answer incoming customer calls, respond to questions, and help resolve customer account issues.
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Communicate with customers in both Spanish and English and serve as a liaison between customers and the sales team.
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Identify customer needs and potential sales opportunities, generating leads when appropriate.
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Process cash and credit card payments and accurately issue receipts, refunds, and change.
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Prepare bank deposits and assist with daily cash-handling responsibilities.
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Reconcile the accounts receivable ledger and ensure payments are accurately recorded and posted.
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Perform data entry and general administrative duties while maintaining accurate customer and financial records.
WHAT WE’RE LOOKING FOR
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Bilingual fluency in Spanish and English is required.
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Previous customer service, office support, cashier, or POS experience is preferred.
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Strong communication and phone skills with a friendly, customer-focused approach.
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Accurate data entry skills and confidence working with numbers and financial transactions.
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Accounts receivable experience is a plus but not required.
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Previous experience within the tire industry is helpful but not required.
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Ability to work in a fast-paced environment while managing multiple responsibilities and maintaining accuracy.
PHYSICAL REQUIREMENTS
This role requires the ability to sit or stand for extended periods while performing customer service, cashiering, phone, and data-entry responsibilities. Candidates should be comfortable handling cash and paperwork, preparing bank deposits, and occasionally lifting or moving office supplies or other light materials as needed.
READY TO TAKE THE NEXT STEP?
This position is offered through NW Staffing Resources. Simply select “Apply Online” at the top of the post to submit your application. If you'd like more information about this role or others within the industries we serve, we’d love to connect. Partner with a recruiter who will advocate for your goals, provide insight into the local market, and help you find the right fit. Call or text us directly for confidential consideration at 503-242-0611.
Meet Your Recruiter
Senior Recruiter
Maricela Avelar is a Senior Recruiter with NW Staffing Resources based in the Portland office. She specializes in matching talented candidates with employers across industries including Administrative, Light Industrial, Manufacturing, Customer Service, Accounting, Human Resources, and Legal support.
Her recruiting approach focuses on communication, responsiveness, and consistency. By taking time to understand both employer needs and candidate goals, he/she helps create long-term successful matches rather than simply filling positions.
As part of NW Staffing Resources, founded in Portland in 1985, she/he supports temporary, temp-to-hire, and direct hire placements throughout the Pacific Northwest. NW Staffing has earned ClearlyRated Best of Staffing Client and Talent Awards annually since 2017 and has been recognized as one of Oregon's Top 100 Companies to Work For.
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Our Hiring Process
Complete an Online Application: The hiring process starts with you filling out our Online Employment Application in which your strengths, skills, and previous work experience are assessed.
Apply for Open Positions: Once you re in our talent network, you re able to easily view and apply for open positions with NW Staffing Resources partner companies located throughout OR, WA, and CA.
Chat with a Recruiter: If you appear to be a match for a position with one of our clients, a recruiter from your local NWS branch will contact you to schedule an interview. Have a question in the meantime? Contact your local branch
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