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Packaging & Customer Support Associate
Job ID:
141688
Job Description
Packaging & Customer Support Associate
We’re looking for a detail-oriented Receiving, Kitting, and Customer Service Associate who enjoys hands-on work, customer interaction, and supporting a busy electronics operation.
WHY YOU’LL LOVE THIS ROLE
• Varied Responsibilities: Support receiving, kitting, packaging, and customer service in a role where no two days feel exactly the same.
• Hands-On Electronics Environment: Work with packaging and sub-assembled circuit boards while supporting accurate order processing.
• Customer-Facing Role: Use strong phone etiquette and customer service skills to assist customers in a polite and professional manner.
• Evaluation-to-Hire Opportunity: A great opportunity to show your skills and grow into a long-term position.
LOCATION: Tualatin, OR
SALARY: $21.00 per hour
SCHEDULE: Full-Time, Monday through Friday, 8:00 a.m. to 5:00 p.m., Evaluation-to-Hire
KEY RESPONSIBILITIES
• Receive, kit, package, and prepare sub-assembled circuit boards and related items.
• Utilize packaging lists to verify appropriate items and ensure materials are itemized correctly.
• Check orders for accuracy and maintain strong attention to detail throughout the process.
• Answer incoming phone calls and provide polite, professional customer service.
• Respond to customer questions and assist with basic inquiries as needed.
• Work alongside the Inside Sales Manager to support customer needs and daily workflow.
• Maintain organized documentation and support accurate handling of materials and orders.
WHAT WE’RE LOOKING FOR
• Minimum 1 year of experience in receiving, kitting, packaging, customer service, or a related role preferred.
• Strong attention to detail and ability to verify items accurately against packaging lists.
• Good phone etiquette and professional customer service skills.
• Willingness to be polite, helpful, and patient when answering customer questions.
• Electronics, circuit board, or component knowledge recommended.
• Ability to work well independently and alongside internal team members.
PHYSICAL REQUIREMENTS:
This position works in a warehouse, production, and office-adjacent environment. The role may require standing, walking, reaching, lifting, carrying, and handling packaged materials or electronic components throughout the workday.
DIVERSITY, EQUITY, AND INCLUSION STATEMENT
We are committed to fostering an inclusive workplace that welcomes diverse candidates. All qualified applicants will be considered regardless of background, identity, or status.
This position is offered through the Beaverton Branch of NW Staffing Resources. When applying through nwstaffing.com, please click “Apply Here” and select the Beaverton Branch for immediate consideration. Or contact our office directly at 503-643-7574 to speak with a Recruiter and reference Job Order #141688.
About TUALATIN, OR
Discover exciting job opportunities around Tualatin, Oregon, and take a step towards your dream career today! Nestled in the lush Willamette Valley and bordered by the Tualatin River, this vibrant city offers a perfect blend of natural beauty and urban convenience. Tualatin boasts a thriving economy with a focus on high-tech manufacturing and distribution, making it an ideal place for professional growth. Explore nearby attractions like Bullwinkle's Family Fun Center, Bridgeport Village for shopping, or the serene Tualatin River National Wildlife Refuge. Indulge in the region's renowned craft beer scene or catch a show at the Broadway Rose Theatre Company. Join us in Tualatin for a career that combines work and play seamlessly!
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Our Hiring Process
Complete an Online Application: The hiring process starts with you filling out our Online Employment Application in which your strengths, skills, and previous work experience are assessed.
Apply for Open Positions: Once you re in our talent network, you re able to easily view and apply for open positions with NW Staffing Resources partner companies located throughout OR, WA, and CA.
Chat with a Recruiter: If you appear to be a match for a position with one of our clients, a recruiter from your local NWS branch will contact you to schedule an interview. Have a question in the meantime? Contact your local branch
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